About Walwater Gifts: The Story Behind Send Gifts In Europe
Key Takeaways
- Walwater Gifts started in 2008 as a baby gift and chocolate bouquet business and has since expanded into a full gift basket company.
- The company ships personal and corporate gift baskets, wine and spirit bottles, gourmet hampers, and baby gifts across European countries.
- Orders ship from two operation centers, one in Israel and one in Europe, which is why delivery timing depends on the destination country.
- Both individual customers (sending a birthday or sympathy gift to family) and corporate clients (sending client or employee gifts in bulk) are supported.
- Standard delivery runs 2 to 7 working days depending on the country, and express delivery is available in most countries for next-day arrival when ordered before the cutoff time.
- Deliveries run Monday to Friday only, with no weekend or public holiday delivery, and this varies by country.
- Custom gift baskets can be built around a specific budget, occasion, or recipient preference rather than choosing only from the ready-made catalog.
- A phone number and a real street address (not a P.O. box or military base) are required for every delivery in Europe.
Who Is Walwater Gifts?
Walwater Gifts is the company behind Send Gifts In Europe, an online gift basket business that designs, packs, and ships gifts to recipients across Europe on behalf of customers who are often sending from another country entirely. The business serves two kinds of customers: individuals sending a personal gift to a friend, partner, or family member, and companies sending corporate gifts to clients, staff, or business partners at scale.
The name “Walwater” sits behind a few related storefronts, including Send Gifts In Europe for the European market and a sister operation, Gifts In Israel, for deliveries within Israel. Both draw on the same product development and sourcing team, which is why the gift baskets carry a consistent style: a mix of practical, high-quality products arranged in a way that looks considered rather than thrown together.
How Walwater Gifts Started
The business began in 2008 with a narrow focus: baby gifts, and in particular, sweet chocolate bouquets built around the arrival of a newborn. That starting point still shows up in the catalog today through diaper cakes and baby clothes bouquets designed with new-parent essentials in mind, based on the kind of items families actually use rather than generic baby-shower filler.
Word spread from friends and family who received these early gifts, and demand grew steadily across Europe. As the order volume increased, the company opened a second operation center in Europe to sit alongside the original base, which shortened delivery distances and made it possible to serve more countries reliably. That two-hub structure, one center in Israel and one in Europe, is still how the business ships today.
From baby gifts, the range widened into the categories most customers associate with the brand now: wine and spirit bottles, gourmet and cheese hampers, chocolate and sweet baskets, and corporate gift programs for businesses that need to send the same gift to dozens or hundreds of recipients at once.
What Walwater Gifts Makes and Ships
Every gift basket is built from professionally sourced products rather than assembled from whatever happens to be in stock. Depending on the basket, that can include cookies and chocolates, still and sparkling wine, spirits, coffee and tea, dried fruit and nuts, cheese, and champagne, arranged in a woven basket or box with packaging suited to the occasion.
The core categories are:
- Birthday gift baskets
- Christmas gift baskets and other seasonal holiday gifts
- Wine and spirit gift bottles
- Gourmet and cheese gift hampers
- Baby gifts, including diaper cakes and baby clothes bouquets
- Corporate and business gift baskets, including bulk and branded orders
Every product is checked before it goes into a basket, particularly food and wine, so nothing edible ships without that check. Customers who do not want to choose from the ready-made catalog can also request a custom basket built around a specific occasion, budget, or set of preferences. The team will put together options based on what the customer describes rather than a fixed template.
Personal Gifts vs. Corporate Gifts: What's Different
Both gift types move through the same warehouses and shipping network, but the ordering pattern and priorities differ enough that it helps to see them side by side.
| | Personal Gifts | Corporate Gifts |
|---|
Typical sender | An individual sending to family or friends | A company sending to clients, staff, or partners |
Typical order size | One gift, one recipient | Multiple gifts, sometimes to a list of recipients |
Common occasions | Birthday, anniversary, sympathy, newborn, holidays | Client thank-you, employee recognition, holiday gifting, event follow-up |
Branding | Not usually required | Logo or branded packaging often requested |
Message | A short personal note or greeting card | A company message, sometimes on letterhead-style card |
Ordering pattern | Single online checkout | Often coordinated by phone or email for bulk pricing and one delivery list |
Corporate clients working with a longer list of recipients, or who need branded packaging, generally get better results by contacting the team directly by phone or email rather than placing many individual online orders, since bulk orders and custom branding are handled outside the standard checkout.
Where Walwater Gifts Delivers
Gift baskets ship to destinations across Europe, from major cities to smaller towns, including Austria, Belgium, Bulgaria, Croatia, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden. Availability and delivery timing depend on the specific destination and the shipping option chosen, so it is worth checking the exact country before ordering if timing matters.
Because both individual and corporate clients order internationally, from the USA, Canada, the UK, Australia, and beyond, the checkout process is designed for someone who is not physically in Europe and cannot double-check the delivery in person. That is also why an accurate recipient address and working phone number matter more here than with a typical domestic order.
How to Order Gifts Across Europe: Step by Step
- Choose the gift basket or bottle. Browse by occasion (birthday, sympathy, congratulations), by product (wine, chocolate, gourmet, baby), or by destination country.
- Select the delivery country and shipping speed. Standard or express availability and timing depend on the destination, so confirm this before finalizing the order.
- Enter the recipient’s full details. A complete street address, postal code, and a phone number without spaces or extra formatting are required. Deliveries do not go to P.O. boxes or military bases, and a signature is typically needed on arrival.
- Add a personal or corporate message. Most orders include the option to add a printed greeting card message, which is where a personal note or a company message goes.
- Confirm the order and delivery date expectations. Delivery windows run Monday to Friday, exclude local public holidays, and can shift for remote postcodes, so build in a buffer for time-sensitive occasions rather than ordering the day before.
- Track and follow up. Order status and tracking are available through the account area, and the team can be reached by phone or email if a delivery needs to be checked or adjusted.
Delivery Speed: Standard vs. Express
| | Standard Shipping | Express Shipping |
|---|
Typical timing | 2 to 7 working days, depending on the country | Next working day in most countries when ordered before the cutoff |
Delivery days | Monday to Friday only | Monday to Friday only |
Best for | Gifts planned a week or more in advance | Time-sensitive occasions such as a birthday in the next day or two |
Fixed delivery date | Not guaranteed; the courier coordinates a date | Requested day, subject to the cutoff time being met |
Remote postcodes | May take longer and cost more | May still take longer for remote areas |
Order cutoff and exact per-country timing are listed on the shipping policy page, since they vary by destination and shift periodically. As a general rule, ordering earlier rather than closer to the occasion date gives the shipping company more room to route around holidays, remote postcodes, or weather delays, none of which the sender can control once the box has left the warehouse.
Quality and Sourcing
Products going into every gift basket, especially anything edible or alcoholic, are checked before packing. Baskets are hand-arranged in sturdy woven containers with packaging matched to the occasion rather than a single generic wrapping style used for everything. For buyers comparing gift companies, the practical way to judge quality before ordering is to look at the specific contents listed on the product page for the basket in question, since that tells you exactly what will arrive, rather than a general description.
Common Mistakes to Avoid When Sending Gifts Internationally
- Ordering the day before the occasion. Standard delivery can take up to a week, depending on the country, so last-minute orders should use express shipping and still allow for the cutoff time.
- Sending to a P.O. box or a military base. Neither is deliverable; use a real street address, ideally the recipient’s workplace if they are usually there during business hours.
- Leaving out the phone number, or formatting it incorrectly. A phone number without spaces or extra characters is required for the courier to coordinate delivery.
- Assuming weekend delivery is possible. All deliveries run Monday to Friday, and holidays vary by country, so a Friday order for a Saturday occasion will not arrive in time.
- Forgetting the postal code for countries that use unusual formats. Where a country genuinely has no postal code for the address, a placeholder is needed rather than leaving the field blank.
- Not accounting for remote postcodes. Rural or remote addresses in countries such as Sweden, Greece, Bulgaria, or Finland can take longer and cost more to reach from the warehouse.
Frequently Overlooked Details
A few details trip up first-time senders more than anything else. Deliveries within the European Union move between EU member countries, so the recipient does not pay customs duties or import tax on an EU-to-EU delivery. Deliveries into non-EU countries can be subject to customs inspection, which is outside the shipping company’s control and can add delay. Business addresses are usually the safer delivery choice over a home address, since someone is more likely to be present to sign for the package during working hours. At a hospital or company address, the courier will typically leave the parcel at the reception desk, and the recipient’s name is printed on the outside of the box so it is easy to identify once it arrives.
Business Gifting and Bulk Orders
Corporate clients sending gifts to several recipients (a client list, a sales team, an event attendee list) typically get more useful results from contacting the team directly rather than placing repeat individual orders. This is the path for branded packaging, a consistent message across multiple boxes, and coordinating one delivery schedule instead of tracking many separate ones.
Why Customers Choose Walwater Gifts
There is no shortage of companies that will ship a basket to Europe. What tends to matter more to a customer ordering from abroad is whether the company can explain, clearly and honestly, how the order will actually move: which warehouse it ships from, how long that realistically takes to a specific country, what happens if the address is wrong, and who to contact if something looks off. Walwater Gifts publishes that information rather than leaving it to be discovered after checkout, which is also the reason this page and the shipping policy page go into this much detail.
Frequently Asked Questions
Who owns Walwater Gifts?
Walwater Gifts is the company operating the Send Gifts In Europe website, along with a related site serving deliveries within Israel. Both share the same product sourcing and gift design team.
When was Walwater Gifts founded?
The business started in 2008, beginning with baby gifts and chocolate bouquets before expanding into the wider gift basket range it offers today.
Can I order from the USA, Canada, the UK, or Australia?
Yes. Most customers ordering gifts for delivery in Europe are placing that order from outside Europe, and the checkout process is built with that in mind.
How many countries does Walwater Gifts deliver to?
Delivery covers Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden. Availability can change, so it’s worth checking the specific country at checkout.
Where do orders ship from?
Orders ship from two operation centers, one in Israel and one in Europe, which is why delivery timing depends on the destination country and shipping speed selected.
How long does delivery take?
Standard delivery runs 2 to 7 working days, depending on the destination country. Express delivery is available in most countries and typically arrives the next working day when ordered before the cutoff time.
Do you deliver on weekends?
No. Deliveries run Monday to Friday only, and public holidays, which vary by country, can also affect timing.
Can I choose a fixed delivery date?
Fixed dates are not guaranteed with standard shipping, though the courier will try to coordinate a date. Express shipping is more likely to land on the requested day if ordered before the cutoff.
Can I include a personal message or greeting card?
Yes. Most orders include the option to add a printed message, whether a personal note for a family gift or a company message for a corporate order.
What’s the difference between a personal and a corporate gift order?
A personal order is usually a single gift to one recipient. A corporate order often involves multiple recipients, branded packaging, and a coordinated delivery schedule, and is generally best arranged directly with the team rather than through repeat individual checkouts.
Can I send several gifts at once to different addresses?
Yes, though for more than a handful of recipients, it’s more efficient to arrange this directly with the team rather than placing separate individual orders.
What are the most popular occasions for ordering?
Birthdays, Christmas, and other seasonal holidays, sympathy and condolence gifts, newborn baby gifts, and corporate client or employee gifting are among the most common reasons customers order.
What’s in a typical gift basket?
Depending on the basket, contents can include chocolates, cookies, wine, spirits, coffee, tea, dried fruit, nuts, cheese, and champagne, arranged in a woven basket or box suited to the occasion. Exact contents are listed on each product page.
Are the food and wine products checked before shipping?
Yes, products going into a basket, particularly food and wine, are checked before packing.
Can I request a custom gift basket?
Yes. Custom baskets can be built around a specific occasion, budget, or recipient preference rather than choosing only from the standard catalog.
Do you deliver to P.O. boxes?
No. A real street address is required, and a signature is typically needed on arrival.
Is a phone number required for delivery?
Yes. A phone number, written without spaces or extra formatting, is required so the courier can coordinate delivery.
Will the recipient pay customs fees or tax?
Not for deliveries between European Union countries. Deliveries into non-EU countries can be subject to customs inspection, which is outside the shipping company’s control.
What happens if the recipient isn’t home?
The courier will typically leave a note or deliver to a neighbor for standard residential deliveries. Delivering to a business address, where someone is present during working hours, tends to be more reliable.
How early should I order for a specific date?
Given that standard delivery can take up to a week, depending on the country, ordering several days to a week ahead of the occasion is safer than ordering the day before, especially outside major cities.
Do remote areas cost more or take longer?
Yes, in some countries, certain postcodes are classified as remote and can involve a longer delivery time and an additional charge due to the distance from the shipping warehouse.
Can businesses get branded packaging on corporate orders?
Yes, branded and promotional gift options are available for corporate orders. These are best arranged directly with our team rather than through the standard checkout process.
Please note that branded orders need to be placed in advance, as we require time to prepare the personalized items. Depending on the quantity, we typically need 1 to 3 weeks to complete production before the gifts are ready for dispatch.
What if my delivery address was entered incorrectly?
Address accuracy is the sender’s responsibility. If a gift is returned due to an incorrect address, additional shipping and handling costs will apply to reship it, so it is worth double-checking the address, postal code, and phone number before submitting the order.
How do I contact Walwater Gifts directly?
The team can be reached by phone (EU and US lines are listed on the site) or by email, which is generally the fastest route for corporate, bulk, or custom basket questions.
